Tracy works diligently behind the scenes, seemingly always at least one to two steps ahead of us offering additional value. She has been providing all of our social media marketing and messaging for over a year and whenever we need her in any additional ways, her administrative and marketing skills are moving the Ottawa Safety Council forward. I can’t believe how much she has modernized our marketing and administration. There are countless times that I have passed an item or a question over to Tracy and she has returned with a thoroughly researched, documented recommendation, process, program outline or system. She connects with our organization and believes in our mandate. This translates so well to her ability to write blogs, social media posts etc from our perspective. Her social media planning and insight have helped us grow our followers and “likes” more in a single year than in the proceeding four. For years, we had looked for a full-time employee or consultant for marketing and administrative support and here we are, more than pleased working with Tracy.