Virtual Office Resources is committed to protecting the privacy of visitors to our website, subscribers to our newsletters and those providing contact information. In addition, Virtual Office Resources is opposed to unauthorized commercial e-mail delivery, otherwise known as spam. From time to time Virtual Office Resources may offer new information or services that may affect this policy. If you have any questions or concerns regarding the below information or to inform about spam abuse, please send an e-mail to info@virtualofficeresources.ca.

If we change our privacy policy, we will post those changes on our privacy page at https://www.virtualofficeresources.ca/privacy-policy

Legal disclaimer: When required by law, we may disclose personal information.

WHAT INFORMATION DO WE COLLECT?

Virtual Office Resources only collects user-provided information. This information is provided when website visitors complete one of our online forms (examples include opt in and contact forms). The following list includes ways we collect personal information from our website visitors and the type of information collected:

OPT IN (PDF)

To register online for our opt in we request the following required information: (i) name, and (ii) e-mail address. The provision of an e-mail address is mandatory in order to receive the opt in. Virtual Office Resources relies on a third-party service, MailChimp, to collect contact information and distribute this opt in.

CONTACT FORMS

To contact Virtual Office Resources for the purposes of evaluating or engaging our services or to answer your questions, we utilize numerous forms throughout our site. Required information includes (i) full name, and (ii) e-mail address. The provision of this information is mandatory in order to receive a response from Virtual Office Resources. The provision of the remaining information requested on the registration form is optional.

COMMENTS ON BLOG

Virtual Office Resources offers users the possibility to leave individual comments on individual blog contributions on a blog, which is on the website of the controller. If a user leaves a comment on the blog published on this website, the comments made by the data subject are stored and published, as well as information on the date of the commentary and on the user’s (pseudonym) chosen by the user. In addition, the IP address assigned by the Internet service provider (ISP) to the data subject is also logged. This storage of the IP address takes place for security reasons, and in case the data subject violates the rights of third parties, or posts illegal content through a given comment. The storage of these personal data is, therefore, in the own interest of the data controller, so that he can exculpate in the event of an infringement. This collected personal data will not be passed to third parties, unless such a transfer is required by law.

COOKIES

The pages of the Virtual Office Resources use cookies. Cookies are text files that are stored in a computer system via an Internet browser.

Many Internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and servers to differentiate the individual browser of the dats subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified using the unique cookie ID.

Through the use of cookies, the Virtual Office Resources can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie, the information and offers on our website can be optimized with the user in mind. Cookies allow us, as previously mentioned, to recognize our website users. The purpose of this recognition is to make it easier for users to utilize our website. The website user that uses cookies, e.g. does not have to enter access data each time the website is accessed, because this is taken over by the website, and the cookie is thus stored on the user’s computer system. Another example is the cookie of a shopping cart in an online shop. The online store remembers the articles that a customer has placed in the virtual shopping cart via a cookie.

The data subject may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable.

Google Analytics

Virtual Office Resources uses Google Analytics to help understand how you use this website and to show us ways that we can improve user experience. These cookies track things such as how long you spend on the site and the pages you visit, so we can continue to produce relevant content. For more information on cookies used for Google Analytics, please visit their Privacy Policy.

DOES VIRTUAL OFFICE RESOURCES SHARE MY INFORMATION?

Virtual Office Resources does not share, rent or sell information with third parties.

HOW DOES VIRTUAL OFFICE RESOURCES USE MY INFORMATION?

Personal information collected by Virtual Office Resources is used primarily for the purpose in which it is collected: to facilitate the distribution of a newsletter, document, or inquiry to interested recipients. In addition, Virtual Office Resources may use your information as follows:

  • Reviewing the effectiveness of our marketing programs
  • Demographic information
  • Obtain feedback on our services, our website, industry trends or other aspects of our business
  • Sending new information or services that may be of interest
  • Sending promotional material

We will only send e-mail to those that have explicitly requested to receive an e-mail from Virtual Office Resources. Examples may include:

  • Opt-in subscribers to the Virtual Office Resources Newsletter
  • Users that complete a contact form
  • All communication will be related and relevant to what you have requested.

Virtual Office Resources relies on a third-party service to collect and distribute our newsletter (MailChimp).

HOW CAN I OPT OUT?

If you have opted in and later desire to opt-out from further receiving information of any kind from Virtual Office Resources, you can make this change at any time by clicking on the unsubscribe URL embedded in our newsletter or by emailing info@virtualofficeresources.ca.

REMARKETING INFORMATION:

Virtual Office Resources uses remarketing tracking cookies and conversion pixels from vendors such as Facebook to present special offers to you for our products or services over the via social networks.  This means you may see an ad for one of our services as a result of visiting our website. In addition, Virtual Office Resources uses custom audiences based on emails of subscribers and customers. This allows us to present special offers for our services to you via Facebook.  However, your personally identifiable information is not used by any remarketing service other than to present you special offers from us. The following are the remarketing tools we use: Facebook: Opt-out information can be found here.

WEB LINKS:

This web site contains links to other sites. Please be aware that Virtual Office Resources is not responsible for the privacy practices or the content of such other sites. We encourage our users to be aware when they leave our site to read the privacy and spam policies of each and every web site that collects personally identifiable information. This privacy policy applies solely to information collected by this web site.

HOW DO I CONTACT VIRTUAL OFFICE RESOURCES? 

If you have any further questions or comments regarding the Virtual Office Resources website or our privacy policy, please email: info@virtualofficeresources.ca or tracy@virtualofficeresources.ca

This Privacy Policy has been generated with the assistance of the Privacy Policy Generator of the German Association for Data Protection that was developed in cooperation with Privacy Lawyers from WILDE BEUGER SOLMECKE, Cologne.