Fresh Ideas

June 21, 2018
customer experience

Outsourcing and the Customer Experience

When considering what to outsource for your business, you need to think about the bigger picture – you need to think about your customers’ overall experience. […]
December 4, 2017
Holiday marketing

How will your business stand out online this holiday season?

‘Tis the season for online holiday marketing and the competition is fierce! It’s not enough to send your regularly scheduled weekly emails, post updates when you […]
October 25, 2017
Time it takes to hire a virtual assistant

Yes, it takes time to train a virtual assistant

I hear this a lot: it takes too much time to train a virtual assistant. My answer: yes, you do have to invest time up front, […]
August 17, 2017
the art of the follow up

The art of following up with potential clients

Following up with potential clients is a part of the sales process that many people either neglect or forget about. If you want to grow your […]